FAQ for Bidders

How do I register?
Click on the Login/Register link on any page. Fill out the registration form. You will receive an email, then click on the email verification link to activate the account.

*Please also check your spam/junk mailbox for the verification email

Why don't I receive email verification?
Please do check your JUNK or SPAM folder of the email that you use to register. One of the big reasons that it is getting harder to avoid emails going to spam is that spam filtering has become more rigorous. Web-mail providers are simply cracking down harder on spam. However, the filters aren’t 100% accurate, so sometimes legitimate emails are not spared! We apologies for the inconvenience.
How do I login?
Click on the Login/Register link on any auction page. Fill out the Login information.
How do I bid?
You must be a registered bidder and you must be logged in to bid on any items. Once logged in, fill out the bid amount field with your bid. Click on the “Bid” button of the item.
How do I know I've won?
You will receive an email confirmation. You may also log into your account and go to My Account – Order History.
How do I know I've been outbid?
You will receive a notification email. You may also log into your account and go to My Account – Auction.
How do I pay for my online items?
Click on the “Check Out” link on any page, follow the instructions and enter your payment preferences.
How do I pay for items at the actual event?
You can pay through Fund Well or using cheque (Please ask your auctioneer).

 

Can’t find what you are looking for? No problem, just email us at crew@fund-well.com